We collect account details (name, email, phone), order and shipping information, payment metadata (never full card numbers), device and usage data, and any content you submit such as reviews or support messages.
Your data is used to create and secure your account, process and deliver orders, verify identity via one-time codes, prevent fraud, personalize recommendations, and send transactional and security notifications.
We process data to perform our contract with you (fulfilling orders), to comply with legal obligations, for our legitimate interests in operating a safe marketplace, and with your consent where required.
We share only the data necessary with suppliers, payment processors and logistics partners to fulfil your orders and operate the service. We do not sell your personal data to third parties.
Because our suppliers and partners operate globally, your data may be processed in other countries. We apply appropriate safeguards to protect it wherever it is handled.
We keep your data only as long as needed to provide the service and meet legal obligations. You can request deletion at any time from Account → Data & Privacy, and deleted accounts are permanently purged after a 7-day recovery period.
Passwords are hashed, sensitive tokens are protected, and access is guarded by rate limiting, two-factor authentication, anti-bot verification and audited security logs. We never store full card numbers.
You may access, correct, download or delete your personal data, withdraw consent, and manage verification and 2FA settings from your Account. Contact support@elitemarket.com for any request.
For any privacy question or data request, email support@elitemarket.com. We respond to verified requests within the timeframes required by applicable law.